Refund and Returns Policy

Last Updated: 19/09/2025

At Hamza Typing, we strive to provide reliable visa and travel services. However, since our work involves government fees, application submissions, and third-party services, our refund policy is as follows:

1. Non-Refundable Services

• Visa application fees paid to embassies, consulates, or government authorities are non-refundable, even if the application is rejected.
• Service charges for consultation, document preparation, or processing are also non-refundable once the work has started.

2. Refund Eligibility

A partial refund may be considered if:

• The service has not yet been initiated by our team.
• A payment was made in error (duplicate transactions).
• We are unable to deliver the service due to our own technical or operational issue.

3. Cancellation Policy

• If you cancel before submission of documents, only unused service charges (if any) may be refunded.
• After submission to authorities, no refunds can be issued.

4. Tour & Travel Packages

• Refunds for tours or bookings depend on the terms of airlines, hotels, and partners. We will inform you of their refund/cancellation policies at the time of booking.
• Some bookings may be non-refundable as per supplier rules.

5. Processing of Refunds

• Approved refunds will be processed within 7–14 working days.
• Refunds will be issued through the original payment method only.

6. Contact Us

For refund-related queries, please contact us:
📧 Email: hamzakht223@gmail.com
📞 Phone: +971 55 586 3100